Refund Policy

1. Eligibility for Refunds

Refunds may be granted for services purchased directly through lynovexis.pro, provided that the request complies with the criteria outlined in this policy. To qualify, the original transaction must be verifiable, and the request must originate from the same individual or organization that completed the purchase.

Only services that have not been fully delivered or substantially fulfilled are eligible. Partial refunds may be considered where a portion of the service has already been rendered.

2. Timeframe for Requests

Refund requests must be submitted within fourteen (14) calendar days from the date of purchase. Requests submitted beyond this timeframe may not be reviewed unless exceptional circumstances apply.

The official purchase date is determined by the timestamp of the confirmed transaction receipt issued by LYNOVEXIS.

3. Refund Process

To initiate a refund request, customers must submit a written notice including full name, order reference number, date of purchase, and a detailed explanation of the request. All submissions are reviewed by our compliance team to ensure fairness and accuracy.

Upon approval, refunds are processed using the original payment method. Processing times may vary depending on the financial institution but generally range from five (5) to ten (10) business days.

4. Conditions

Approved refunds may be subject to administrative or processing fees where applicable. Any services already delivered, including consultation hours or completed deliverables, will be deducted from the refundable amount.

LYNOVEXIS reserves the right to request additional documentation to verify claims prior to issuing a decision.

5. Exceptions

The following circumstances are generally not eligible for refunds:

Completed services or finalized deliverables
Requests submitted after the fourteen-day period
Transactions involving third-party platforms or resellers
Cases involving misuse, policy violations, or fraudulent activity

6. Contact Information

All refund inquiries should be directed to the official support office of LYNOVEXIS. Please include relevant transaction details to ensure timely processing.